Privacy Policy
Last updated: 12 June 2026
Airmid AI Limited, referred to in this Privacy Policy as "Airmid AI," "we," "us," or "our," respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, use our services, or interact with our AI-powered platforms, dashboards, copilots, automation tools, and related solutions.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Airmid AI is an AI consulting and product studio that designs, builds, and deploys AI-powered platforms, dashboards, copilots, document intelligence systems, workflow automation tools, and enterprise AI solutions.
Company: Airmid AI Limited
Registered address: Level 1, Innovation Hub, Dubai International Financial Centre, Dubai
Email: hello@airmid.ai
2. Information We Collect
We may collect personal information directly from you, automatically through our website, and through client project interactions.
2.1 Information You Provide to Us
This may include your name, company name, job title, email address, phone number, project details, messages submitted through contact forms, business requirements, documents, files, or data shared with us for analysis or solution development.
2.2 Information Collected Automatically
When you visit our website, we may collect technical information such as IP address, browser type, device type, operating system, pages visited, time spent on the website, referring website, general location based on IP address, cookies, and similar tracking technologies.
2.3 Client Project Data
When we work with clients, we may process business data, documents, reports, dashboards, financial data, operational data, or other materials provided by the client.
Client project data is used only for the purpose of delivering the agreed services, unless otherwise agreed in writing.
3. How We Use Your Information
We may use personal information to respond to inquiries, schedule consultations, prepare proposals and statements of work, provide AI consulting and software development services, build and support client solutions, improve our website and services, communicate project updates, manage contracts and invoices, comply with legal obligations, and protect our rights, systems, users, and business.
4. Legal Basis for Processing
Where applicable, we process personal information based on one or more legal grounds, including consent, performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate business interests, protection of legal rights, security, and fraud prevention.
5. AI Systems and Data Use
Airmid AI builds and deploys AI-powered systems for business use cases. When we process client data for AI-related work, we aim to apply appropriate technical, contractual, and organizational safeguards.
Unless expressly agreed in writing, we do not sell client data, use confidential client data for unrelated third-party projects, publicly disclose client data, or claim ownership over client-provided materials.
Where third-party AI providers, cloud platforms, or infrastructure providers are used, data may be processed through those providers in accordance with applicable contracts, technical safeguards, and provider terms.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website performance, analyze visitor behavior, and improve our content and services.
You can manage or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
7. How We Share Information
We may share personal information with service providers that support hosting, email, analytics, cloud infrastructure, project delivery, and business operations; professional advisers such as lawyers, accountants, auditors, and consultants; payment, billing, and administration providers; third-party technology providers used to deliver agreed client solutions; government authorities, regulators, courts, or law enforcement where required by law; and a buyer, investor, or successor in connection with a merger, acquisition, restructuring, or sale of assets.
We do not sell personal information.
8. International Data Transfers
Because we may use cloud infrastructure, AI providers, development tools, and service providers located in different countries, your information may be transferred to or processed outside your country of residence.
Where required, we take reasonable steps to ensure that appropriate safeguards are in place for such transfers.
9. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, secure storage, encryption where appropriate, restricted user permissions, password protection, secure development practices, and confidentiality obligations.
However, no system is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing client relationships, maintaining business records, complying with legal and accounting obligations, resolving disputes, and enforcing agreements.
Client project data may be retained or deleted according to the relevant contract, statement of work, confidentiality agreement, or written client instruction.
11. Your Rights
Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to request access, correction, deletion, objection, restriction, portability, withdrawal of consent, and to raise a concern with a data protection authority.
To exercise your rights, contact us at hello@airmid.ai. We may need to verify your identity before responding to your request.
12. Confidential Business Information
If you share business documents, financial information, technical materials, code, data, reports, or other confidential materials with us, those materials may also be protected under a separate confidentiality agreement, non-disclosure agreement, statement of work, or services agreement.
In case of conflict between this Privacy Policy and a signed agreement, the signed agreement will control for the relevant project.
13. Third-Party Links
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of third-party websites before providing personal information.
14. Children's Privacy
Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or how we handle personal information, contact us at hello@airmid.ai.
Airmid AI Limited
Level 1, Innovation Hub
Dubai International Financial Centre, Dubai
Email: hello@airmid.ai